Interact Kiosk 1.5.1

New Features

  • Added Custom Tender support. This change allows customers to submit orders to the kitchen without payment.
  • Added tracking for user actions. Now when users perform the following actions, the actions are logged:
    • start a transaction
    • begin the checkout process
    • select a tender
    • process a tender
    • cancel an order

    These actions will display in a report that will be available in a future Connect release.

Enhancements

  • Added the ability to configure the loyalty / stored value prompt in the JSON theme settings. This setting is on by default.
  • Categories no longer display if there are no items currently available for that category, including if the item is not available for the current Day Part.
  • Improved the UI of the Category Selection screen, the Item Grid, and the Item Details screens.
  • Updated the customer flows. Now guests are taken directly to the list of menu items if there are no assigned categories.
  • Removed the Category Navigation bar and Back buttons from the first category selection screen. These only display for multi-vendor logins.
  • Removed support for the default Main Categories (Food, Beverage, Merchandise, and Other). Customers can configure all categories in Connect as Level 1 and Level 2 categories.

Fixes

  • Fixed iPP 350 issues, including an issue where the swiper froze on the Authorizing screen.
  • Fixed an issue that caused the Attract Screen Order button to not respect the Visibility True/False setting in the JSON theme configuration.
  • Fixed an issue that prompted users to select a tender when there was only one option available. Now the tender selection screen is bypassed if only one option is present.

Interact Web 1.0.9

Enhancements

  • Added a confirmation message which displays when items are added directly to the cart after the Add button is clicked.
  • Improved the behavior of the Add button on the menu page. To make the ordering process easier, we added the ability for guests to quickly add items to the cart with one click when Wizard Steps are not defined for the item.
  • Improved the mobile view on the menu page by adding a background color to the category names on the Restaurant Offerings page, so it’s easier to read the category name. The background color uses the color selected in the Color Highlight field in Connect (Interact Web > Settings).
  • Updated the menu page to display Calorie and Calorie Label information for each item as defined in Connect (Items > Items).
  • Updated the menu page to include a new Customize button. The new button displays next to each item and helps guests to make modifications to items they add to their cart. When the Customize button is clicked, users see the screen that previously displayed when the Add button was clicked.
  • Updated the quantity indicator for menu items in the cart. When guests add items to the cart, a red circle displays over the menu item image and indicates the quantity of that item in the cart. This option is available in Theme 2.
  • Updated the cart page to clear the Tip field when all items are removed from the cart.

Connect 10.19.16

Enhancements

  • Updated the Orders page to include Convenience Fee and Custom Fee information. Now it’s easier to see which fees are applied to orders.
  • Now the displayed Convenience Fee name and value reflect the values assigned at the time of the order, so completed orders are not affected by future changes.
  • Improved the Plan a Transfer feature. When selecting locations for Par Level type planned transfers, previously selected locations will no longer display in the selection list for an event.

Fixes

  • Fixed an issue in Cash Room where the Drop amount was occasionally doubled.
  • Fixed a reporting issue where there were discrepancies between the Revenue Reconciliation Report and Stand Sheets.
  • Fixed an issue with Interact Web SMS Order receipts where a dollar sign did not display before the total payment amount.
  • Fixed an issue on the Accounts page where the Import Assignment option was not functioning correctly, and imports failed.

Interact Web 1.0.8

Enhancements

  • Added a category navigation bar to the top of the screen. Now it’s easier for guests to scroll through top-level categories quickly.
    Note: The navigation bar only displays on mobile devices in Portrait mode for Theme 2. The navigation bar is only available in Interact Web.

Fixes

  • Fixed an issue where category groups did not display in alphabetical order when the display name started with a lowercase letter.
    Note: The sort order of categories is defined in Connect.
    To configure the sort order of categories in Connect:
    1. Click Options > Category Groups.
    2. Click the Category Group you want to modify.
    3. In the Sort Order field, enter a number to define the sort order.
    4. Click Save Changes.

Activate Android 4.9

  • Fixed an issue where Item Category Groups did not sort alphabetically.
  • Fixed an issue where duplicate orders were created when using split payments.
  • Fixed an issue where Activate crashed when users clicked the All Orders option.
  • Fixed an issue where users could not open checks if the offline order amount limit was exceeded.
  • Fixed an issue where the customer-facing display did not show the correct image on the PIN screen.
  • Fixed an issue where orders completed, and the POS terminal returned to the Item screen with items still in the cart.
  • Fixed an issue where users could not manually enter a credit card using the Ingenico iPP350 Payment Terminal.

Connect 10.19.15

Updates

  • Removed the ‘Bring Items to PAR’ option from the Inventory Events page.
  • Added new ‘Use Par Level’ and ‘Autocomplete Locations’ options.
    The new options are located here: Inventory > Transfers > Plan a Transfer (beta).
    Note: These options are only available if the Advanced Features option is enabled.
    To enable this option:
    1. Click Settings > Venue.
    2. In the Inventory section, set the Advanced Features option to Enabled.
    3. Click Save Changes.

  • Added a Yellow Dog option for Integration Jobs (under Product Import). Now users can configure Yellow Dog integrations and control when they run.
  • Fixed an issue where the Integration Jobs page (Settings > Integration Jobs) did not display.
  • Fixed an issue in the Credit Card Breakdown Report where incorrect card type data displayed for split payment orders.

Interact Kiosk 1.5.0

Enhancements
This release includes the following feature and usability enhancements.

Interact Login
  • Changed the screen that displays when users log into Interact. Now users are taken to the attract screen rather than directly to the order screen.
  • Updated the initial Phone Login screen, so customers receive text notifications about their order. If customers sign-in as a guest, they have the option to enter a phone number (or enter a new phone number if they previously logged in with another number) after they complete their purchase.
Ordering
  • Users are now able to customize the text that displays when Interact prompts customers to enter their name. The Name field text can be replaced with other relevant text (e.g., Table Tent or Pager).
    To configure this option in Connect:
    1. Click Options > Vendor Roles.
    2. Click the Vendor Role you want to modify.
    3. Click the Mobile Ordering Options tab.
    4. Configure the following fields to customize the Name field in Interact:
      • Customer Name Label
      • Customer Name Hint
      • Show Numeric-only Keyboard for Customer Name

Checkout/payment process
  • Improved the shopping cart. Now newly-added items display at the bottom of the list. If the list is too long to display, the screen automatically scrolls to the newly-added items.
  • Removed the ‘Add Loyalty’ button for credit card payments. If the business has configured a stored value or loyalty program in Connect, users are prompted to apply the loyalty option before the payment option is selected.
  • Improved the imagery and directional text displayed for the SKIDATA payment option.
  • Improved the imagery and text displayed for the credit and debit card payment options.
  • Added support for item-level SKIDATA Member Benefits. Users can apply the benefits in a single scan/swipe along with available SKIDATA Loaded Value amounts. This release does not include order-level discounts.
  • Removed the ‘Back’ button from the Signature screen. If customers wish to cancel their payment, they must cancel the order.
Receipts
  • Improved printed receipts. Added a space between the order prefix and check number, so it’s easier to read. Updated the prefix field to allow for 10 characters (previously allowed 3 characters).

Interact Web 1.0.7

New Features

  • Added validation for email addresses. Now the system ensures that users enter a valid email address.
  • Added the ability to define the minimum and maximum selections available for modifiers.
    To configure this option in Connect:
    1. Click Items > Items.
    2. Click the Item you want to modify.
    3. Click the Wizard tab.
    4. Set the ‘Enabled Min/Max Settings’ option to Yes.
    5. Enter values for the following fields:
      • Min modifiers
      • Max modifiers
    6. Click Save Step.
    Notes:
    • If the ‘Enabled Min/Max Settings’ option is set to Yes for an Item, users must select a modifier within the ‘Min modifiers’ and ‘Max modifiers’ settings defined for that Item.
    • This option displays in Theme 2.

  • Added the ability to add caloric information for modifiers.
    To configure this option in Connect:
    1. Click Items > Modifiers.
    2. Click the Modifier you want to modify.
    3. In the Calories field, enter the caloric value for the modifier.
    Notes:
    • The calories value displays below the modifier name in the modal.
    • This option displays in Theme 2.

  • Added the ability to add a custom label for the caloric information that displays for modifiers.
    To configure this option in Connect:
    1. Click Items > Modifiers.
    2. Click the Modifier you want to modify.
    3. In the Calorie Label field, enter a label for the caloric value (e.g., Cal, Calories, Fat, Sodium).
    Notes:
    • The calorie label displays next to the calories value in the modal.
    • This option displays in Theme 2.

  • Added the ability to add a custom label for the caloric information that displays for menu items.
    To configure this option in Connect:
    1. Click Items > Items.
    2. Click the Item you want to modify.
    3. In the Calories (Display Label) field, enter a label for the caloric value (e.g., Cal, Calories, Fat, Sodium).
    Notes:
    • The calorie label displays next to the calories value in the modal.
    • This option displays in Theme 2.

  • Added the ability to make wizard steps mandatory, so users are required to select a modifier for menu items.
    To configure this option in Connect:
    1. Click Items > Items.
    2. Click the Item you want to modify.
    3. Click the Wizard tab.
    4. Set the Required option to Yes.
    Notes:
    • If the Required option is set to Yes for an item, users are required to make a selection from the list of modifiers. A warning message displays, which instructs users to select a modifier.
    • This option displays in Theme 2.

  • Now a phone number can be entered during the order process and users receive a message when their order is ready.
    Notes:
    • When the ‘Phone number at start’ option is set to Yes in Interact Web > Settings, the phone number screen displays after users select their vendor and venue.
    • This option displays in Theme 2.

Fixes and Enhancements

  • Added validation for phone numbers. Now the system ensures that users enter phone numbers in the correct format [(XXX) XXX-XXXX].
  • Tax and tip are now reflected correctly in the Total calculation that displays during checkout.
  • Tip information is now retained until users clear the cart or navigate away from the Checkout page.

Ordering API 2.0.9

  • Now Mobile API returns Tip information when Custom Fees are enabled for a vendor.
  • Updated the GET Vendor Items endpoint to provide information about Menu Items and their associated Upsell Items.
    To assign Upsell Items to a Menu Item in Connect:
    1. Click Items > Items.
    2. Click the Item you want to modify.
    3. In the Detailed Information section, locate the Upsell Item field, and then select an item or items from the drop-down menu.