Connect 10.19.14

Integrations Updates

  • Updated the fields on the Skidata Payments page (Settings > Integrations > Skidata Payments tab).
  • Updated the External Item Sales System Settings page to include a ‘Sync refreshed’ message, which displays after users click the ‘Restart synchronization’ button, and the sync is successful.

Reports Updates

  • Fixed an issue with the Inventory > Item Usage Report where users were unable to download the report.
  • Fixed an issue where the values in the Revenue Reconciliation Report did not match the Category Recap Report.

Suites Updates

  • Improved the Dashboard so that data loads faster.

Other Connect Updates

  • Added Custom Fee information to downloaded and emailed receipts.
  • Updated the Plan a Transfer feature so that users cannot select an unassigned location when creating a pending transfer. Now the list of available locations only includes vendors that are assigned to the selected inventory event.
  • Fixed an issue in BridgePay where there were duplicate Force Capture amounts.
  • Fixed an issue in the Hawking module where the available printers were not displayed correctly.
  • Fixed an issue where Inventory Items did not display on standsheets when the ‘Allow Blank Count’ option was set to Yes.
  • Fixed an issue in Cash Room where toggling the ‘Edit Teller’ option automatically changed other settings (Cash Room, Bank Templates, Settings, and Custom Tenders).

Activate iOS 7.11

New Features

  • Added the ability to apply a discount to a check and keep it in Open status.
  • Added the ability to change a Suite Name. There is a new ‘Update Suite’ button on the PreOrder Tab Actions page. The ‘Update Suite’ button allows attendants to pick another suite for the tab.

Fixes and Enhancements

  • Fixed an issue that prevented users from opening checks.
  • Fixed an issue where order totals were not calculated correctly.
  • Fixed an issue where receipts did not display the correct order totals.
  • Fixed an issue with Promo Codes where the discount amount did not display on receipts.
  • Fixed an issue where credit card orders were declined when closing out a Suites House Account.
  • Fixed an issue in the Void Order Report where the Admin PIN used to execute the refund was not listed.
  • Fixed an issue where users could not return to the Main Menu after payments were canceled when Easy Split was used.
  • Fixed an issue with Apple Pay transactions where the printed receipts did not include the tip and signature lines when printed in Restaurant mode.

Interact Web 1.0.6

New Features

  • Added the ability to route items through sub-vendors. Now orders are sent directly to the sub-vendor kitchen from the KDS, which helps staff to prepare products quicker.
  • Added a new subcategory selection screen for Theme 2. When top-level categories are suppressed (Interact Web > Settings > Suppress top-level categories set to Yes), the new subcategory selection screen displays before the Main Menu.

Fixes and Enhancements

  • Updated the Menu and Cart screens to include modifier information in the order details.
  • Improved how modifiers display in the Cart. Now it’s easier to see if multiple selections are available when adding menu items.
    Notes:
    • This option only displays in Theme 2.
      To select Theme 2 in Connect:
      1. Click Interact Web > Settings.
      2. In the Theme field, select Theme 2 from the drop-down menu.
      3. Click Save Changes.
    • The default setting for the ‘Allow Multiple’ option is Yes.
      To set the ‘Allow Multiple’ option in Connect:
      1. Click Items > Items.
      2. Click the Item you want to modify.
      3. Click the Wizard tab.
      4. Set the ‘Allow Multiple’ option.

Ordering API 2.0.8

New Features

  • Now customers can receive text notifications about their orders.
    Note: The Venue must have SMS enabled for KDS.
    To configure this option in Connect for Vendors:
    1. Click Options > Vendor Roles.
    2. Click the Vendor Role you want to modify.
    3. Click the Mobile Ordering Options tab.
    4. In the Pickup Text Message field, enter a message.
    To configure this option in Connect for Subvendors:
    1. Click Vendors.
    2. Click the Subvendor you want to modify.
    3. On the Subvendor Settings page, set SMS Notifications to Enabled, and then enter a message in the Pickup Text Message field.
    4. Click Save Changes.

Fixes

  • Fixed an issue where Category Group images were not sent in the Get Vendors Items request.
  • Fixed an issue with Category Groups where the sort order was not respected in the Get Vendors Items call.

Interact Kiosk 1.4.0

New Features

  • Added the option for users to apply a custom label for the Givex, Lava, and SKIDATA payment buttons.
    To configure this option in Connect:
    1. Click Options > Employee Roles.
    2. Click the Employee Role you want to modify.
    3. Click the Payments tab.
    4. In the Payments window, enter a custom title for the button(s), and then click Save Employee Role.
       
      Givex Custom GiveX Button Title
      Lava Custom GiveX Button Title
      SKIDATA Loaded Value Button Title

  • Now users are prompted to add Loyalty, Stored Value, or Loaded Value cards to transactions before being directed to the Payment Method screen.
    The default message is, “Do you have a Loyalty, Stored Value, or Loaded Value card to apply?”, and gives users the following options:

    Yes – Prompts users to swipe or scan their Loyalty, Stored Value, or Loaded Value card.
    No  – Takes users directly to the Payment Method screen where they can select any available tender.
    Note: The displayed message can be customized in the JSON configuration for each vendor.

  • Added the ability for users to load a Vendor Image for use in the Multi-Vendor selection screen.
    To configure this option in Connect:
    1. Click Options > Vendor Roles.
    2. Click the Vendor Role you want to modify.
    3. In the Vendor Image field, click the arrow to add an image.

  • Added support for the Code Reader™ 1100 (CR1100) scanner.
  • Interact now respects the maximum and the minimum number of modifiers set for each wizard step in Connect.

Fixes and Enhancements

  • Removed the secondary order confirmation (Thank you!) screen.
  • Now when the Lava payment type is selected, an image is displayed, which prompts users to scan their code.
  • Fixed an issue where the Category selection screen did not display more than six categories.

Activate Android 4.8

New Features

  • Added support for the Custom Fee ‘Apply Before Discount’ option.
    To enable this option in Connect:
    1. Click Options > Custom Fees.
    2. Click the Custom Fee you want to modify.
    3. Set the ‘Is this fee Taxable?’ and ‘Apply Before Discount’ options to Yes.

  • Added a new option which allows users to apply multiple discounts to a single transaction.
    To enable this option in Connect:
    1. Click Options > Employee Roles.
    2. Click the Employee Role you want to modify.
    3. Click the Checkout tab.
    4. Set the ‘Allow Stacking Of Unique Discount’ option to Yes.
    5. Click Save Employee Role.

Fixes and Enhancements

  • Fixed an issue where opened checks did not display in the Check Orders or All Orders view.
  • Fixed a unique issue where cash payments could not be processed in offline mode, even though that option was enabled in Connect (Permissions Sets > Payments tab > ‘Cash payments obeying offline mode’ set to Yes).
  • Fixed an issue where menu categories (e.g., All, Drink, or Food) did not display after multiple category tabs were selected.
  • Fixed an issue where the sort order of menu items was not preserved when items were dragged and dropped. The dragged items reset back to the original location after the transaction was run.
  • Fixed an issue in Finalize Day where the Print Total option did not work in offline mode.
  • Fixed an issue in Finalize Day where House Tips did not display on the screen or in the printed report.
  • Fixed an issue where Activate crashed during checkout when a user added a tip on a CFD device.
  • Fixed an issue where Activate froze when an incorrect PIN was entered for Custom Tenders.
  • Fixed an issue where the Category Groups in the UI would occasionally disappear until a transaction was completed.

Connect 10.19.13

Suites Updates

  • Updated the Distribution Report to include a Page Break option.
    When the Page Break option is set to Yes, each suite order is listed on a separate page. The Page Break option is only available when the ‘Use Item Totals in Report’ option is set to No.
  • Fixed an issue in the Event Order Report where updates to the Captain Notes were not always reflected in the printed report of All Orders. This issue did not occur in printed reports for individual orders.

Other Connect Updates

  • Improved the WCS SAP Sales Export (Settings > Integration Jobs > Custom Exports). This export now includes the User Name. The User Name field replaced the Node(Register) field.
  • Fixed an issue in the Category Sales Reports where discounts associated with modifiers were not included in the reports.
  • Fixed an issue where the assigned event Price Level for modifiers did not load.
    The modifiers only pulled the Cost field configured on the Details page. They did not pull the prices configured for the levels.
  • Fixed an issue where Items were not added to Connect properly during the import process due to the price not being added in the database.
  • Fixed an issue in the True Up beta where the total was not reset after an input value was removed from a count field, which resulted in an incorrect value.

Activate iOS 7.10

New Features

  • Added Mastercard-specific required handling of SAF transactions when the Host is down.
  • Added a user-friendly message which displays when the Verifone device initialization service is unavailable or returns an error. The message instructs users to try again later.
  • Added the ‘Set Terminal Type’ option to the Diagnostics menu. Previously, users had to select whether the Verifone E355 terminal had a barcode scanner or not. If an incorrect selection was made, it could not be undone. Now users can select the ‘Set Terminal Type’ option to avoid this issue.
  • Incorporated transaction logging between the iPhone and Verifone E355 device for Moneris customers.
    • Added a timestamp to the Moneris log.
    • Implemented code to extract, zip, and export log files from Activate when the ‘Send Diagnostics’ button is pressed.
      Note: Logs are available for seven days.

Fixes and Enhancements

  • Modified Activate to reference info.plist lookup tables instead of hardcoded values.
  • Incorporated a more robust connection to the Verifone E355 to eliminate lost connections between devices.
  • Updated multi-language support for various translations.
    • Updated the static views (e.g., grille and liste).
    • Updated the Cheque translation for all Interac transactions.
    • Improved the iOS import strings for dynamic translations.

  • Fixed an issue where information was missing on the Partial Refund email receipts.
  • Fixed an issue where Refund transactions did not process correctly because of the Moneris host timeout.
  • Fixed an issue where Activate crashed when brought to the foreground when trying to reconnect to a Verifone device.

Interact Kiosk 1.3.5.1

Now customers can use a SKIDATA Loaded Value card during checkout to apply available Member Benefits discounts to their order.

Notes:
  • Currently, only item-level discounts are available.
  • A new Discount needs to be created in Connect and the details of that discount need to be replicated in the Member Benefits dashboard provided by SKIDATA. When replicating the discount at SKIDATA, they’ll include the Discount ID provided by Connect.
  • Users will not be required to select the discount. If the user has Member Benefits assigned and pays with a SKIDATA Loyalty Value card, then the benefits are automatically added to the transaction.
Before you create or configure the discount in Connect, verify the following options are enabled:
Easy Split
  1. Click Options > Permission Sets.
  2. Click the Permission Set you want to modify.
  3. Click the Payments tab.
  4. Set the ‘Enable easy splits’ option to Yes.
  5. Click Save.

See “How to Enable Easy Split Payments in Connect” for additional information.

SKIDATA Loaded Value
  1. Click Options > Employee Roles.
  2. Click the Employee Role you want to modify.
  3. Click the Payments tab.
  4. Set the ‘SKIDATA Loaded Value’ option to Yes and configure the option.
  5. Click Save Employee Role.
To configure the discount in Connect:
  1. Click Options > Discounts.
  2. On the Discounts page, perform one of the following actions:
    * Click the Discount you want to modify.
    * Click Create for a new discount.
  3. In the Add Discount window, enter the required information, and then click Save.
    Note: Currently, only item-level discounts are available.
  4. Click the Discount you just created.
  5. Look at the URL. The number at the end if the URL is the Remote Discount ID. The Discount ID will be used for replicating the discount in the SKIDATA Portal.


A new Discount needs to be created in Connect and the details of that discount need to be replicated in the Member Benefits dashboard provided by Skidata.
See “Discounts” for information about this feature.

To configure the discount in the SKIDATA Portal:
  1. From the Main page, click the Loyalty.Logic tab, click the Loyalty button (icon is two gears), and then click Member Value.
  2. On the Member Value page, click Member Benefit Types.
  3. On the Member Benefit Types page, click Add New.
  4. On the Member Benefit Type Editor page, in the Title field type ‘Benefit Type’ and verify the Is Active box is checked.
  5. Click Update.

Interact Web 1.0.5

New Features
Interact Web now supports customizations in the ‘Add to Cart’ modal. These display in Theme 2.

Fixes and Enhancements

  • Fixed an issue where Interact Web menu categories were reordered after a Day Part was assigned to an item in Connect.