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New
Quick Refund – with order ID
- a new possibility enabling to refund orders (using order ID) on Activate
- with order id button is always shown after tapping Quick Refund Button, and it searches order with the same venue ID as current venue
- orders that were not made on a given device can be refunded via the app
- no need to go to Connect to issue a refund
- supported refund types: returning money (cash), money back to your CC, total order refund
- Activate should present Quick Refund button in top right corner (Main View)
Quick Refund With Order ID – Activate
- Tap Quick Refund button and enter Admin Pin
- Choose WITH ORDER ID
- type order ID that you want to refund and tap Search button – a window with order details shows up
- click Issue Refund at the bottom of the screen > choose CANCEL -> reject refund, or REFUND -> confirm refund
- if the action is successful the order details screen turns from green to yellow
- the refund is updated on Connect in Orders view
