Connect 10.3


  1. Adding Assignment Codes via Connect.
    -> Assignment Codes are used to validate mobile devices and link them with assigned Venue(s). To validate a device, a special assignment code needs to be generated. The new functionality allows managers to create the codes is added to Connect > Settings > Venue
    -> There’s a button showing Assignment Code – click “Generate Code”
    -> The code needs to be passed over to Employees so that they type it in manually in the app

    -> When code is generated it should appear in a code input (read-only). Code will disappear on page refresh

  2. Inventory Items – assign Inventory items to Warehouse / Distributor by Category.
    ->now, inventory items can be added to distributors and warehouses by inventory category
    -> the inventory setup process is faster
    -> creating a new inventory item is, by default, assigned to the default warehouse (default assignments)STEP1: First, add inventory category

STEP2: Assign to Distributors by category:
1. Add Distributor
2. Add inventory categories

Note ! If there’s a Default Distributor – All Items are assigned to it by default.
STEP2.1: Assign to Warehouse by category
Similarly to assigning to Distributors, first you need inventory items category to be created.
Then go to Inventory > Setup > Choose Vendor > Warehouse

4. Paypal wristband support added.
-> In order to use this payment method, same rules apply as when setting up Braintree for credit card usage
-> Gateway credentials must be configured or in case of Sandbox, Braintree must be chosen. There are no further steps necessary

5. Connect > Inventory > True Up Count
-> True Up Count screen allows the user to enter in the quantities of any unit (Purchase/Inventory/Sales).
-> Then, the screen calculates the total quantity based on the conversion factors set up on the item.
-> The Purchase Unit, Inventory Unit and Sales Unit fields are editable. The Total (in Inventory Units) shows the sum.
Item = Wine Bottles
Purchase Unit = Case (CS)
Inventory Unit = Bottle (BTL), 12 BTL per CS
Sales Unit = Glass (GLS), 5 GLS per BTL
If conversions are missing, assume 1
User enters:
Purchase Unit = 17
Inventory Unit = 31
Sales Unit = 10
TOTAL (calculated) = (17*12) + 31 + (10/5) = 237

6. Preparation for strong password requirements.

7. Zendesk Integration.
Now, in case of any troubles, you can get straight to Zendesk support page via Connect.
Go to Connect > click Help > click Help blue button again 

and go to Zendesk.


8. Ability to edit item COGS using Inventory Item Setup page. 
STEP1: Enable flag on Connect Role

STEP2: Go to: Connect > Inventory > Setup > Add Item or Edit Item

9. New option on Employee Role called “Splash Screen”.
This allows you to change the background color and welcome images on login screen (Activate).
STEP1: Connect > Options > Employee Role (+click an Employee Role)
STEP2: Go to “Splash Screen” tab

STEP3: Choose background color and select slides.
9. New SDK configuration options added.
Connect > Settings > Mobile Ordering. There’re new fields related to ApplePay merchant name and ID. Additionally, some YES/NO flags added at the very end of Mobile Ordering page.

10. Calorie Information added to Items.
STEP1: Go to Connect > Items > (click an item)
STEP2: Click to set the Calories
Note! The field is alphanumeric, maximum character = 20. Calories is not a required field for new or edited items. It can be left blank.

11. Connect > Inventory > Purchase Orders.
a) Now, you have the possibility to create a Completed Purchase Order.
b) Additionally, when completing a delivered Purchase Order, the system forces user to provide a supplier Invoice number before the order can be completed for reporting purposes.
c) What’s more, when in Purchase Orders > New Purchase Order > Create Purchase Order – you can enter negative quantities on delivery.
Note: When a PO is created with an item with a negative quantity, the COGS of the item is not updated. Then, the item’s quantity can be updated on hand and reduced by the negative amount.

12. Custom Pickup Closed Message.
A new box on the Vendor in Connect that allows for the creation of a custom message for when Pickup is not allowed (via SDK). The situation may happen when:
a) Vendor is closed
b) there are not any more pickup times
To reach it go to Connect > Vendors > (select your Vendor)
c) Fill in the box 


  1. Mobile Ordering Event – now editable by regular Connect accounts. 
    -> go to Connect > Settings > Mobile Ordering
    -> scroll to Seat Geek ID, Event

    -> currently, those two fields are editable
    -> EVENT field can be updated regardless of what Seat Geek ID is set to
  2. Connect > Inventory > Order Product > Distributors
    Now, the Distributor List is sorted in alphabetical order from the drop down list.
  3. “Reopen” button on the StandSheet page for Cancelled Events.
    The button is not available for Canceled Events. The button would only be visible for admin accounts. 
  4. Custom Tender calculations improved. Now, it is working fine with decimals too.
    See the below example:



  1. Cash Room report totals.
  2. User Cash Room – issues with adds & drops.
  3. Cash Room values not populating in Cash Deposit Summary section report.
  4. Tip charges on Split Payment.
  5. Seatgeek syncing integration fixed.
  6. Stock request report – layout improvements.