Connect 10.19.18


  • Implemented a new landing page for Advanced Analytics reports:
    • Added new tabs on the top navigation bar. Reports display in the appropriate categories (e.g., Revenue, Inventory).
    • Added an arrow icon that allows users to sort reports alphabetically by name.
    • Added the ‘i’ icon to the most commonly used reports. Click the ‘i’ icon to view additional details about the data found in the report.
    • Added a ‘Recently Synced’ tab, reports which are refreshed with data several times a day display in this section. Reports in the ‘Recently Synced’ tab only contain data for the previous three days. The reports in the other tabs refresh every night, so the data in those reports reflects the previous day’s sales, but the reports include several months worth of data.

  • Added a ‘Distributor Supplier Number’ field to the Inventory Item creation page.
  • Added a column called ‘Moneris ID’ to the All Orders Report and select custom Advanced Analytics reports for clients using that payment type.
  • Implemented performance enhancements on the Accounts page to load the page significantly faster.


  • Fixed an issue where the ‘Close and Transfer’ function could be performed more than once.
  • Fixed an issue where the Total Tips Report did not include partially refunded orders with the tip intact.
  • Fixed an issue where a Corporate user could lose Corporate Admin access when new venues were added.
  • Fixed an issue where transactions paid using the ‘Lava’ tender would not process a refund back to the card holder’s account.
  • Fixed an issue on the Cash Management – Adjust Bank page where the back and forward buttons did not display at the bottom of the page.
  • Fixed an issue where transactions completed with the Odyssey payment method, which were later refunded, did not return the funds to the Odyssey account.

Connect 10.19.17


  • Updated the Distribution Report to include a new ‘Show Order Notes’ filter. Now Suite Admins can enable or disable order-level notes on the Distribution Report.


  • Fixed an issue where the Special Instructions did not display on KDS when sent from Interact Web.
  • Fixed an issue on the Plan A Transfer page where the information in the Item and Unit columns was not updated when users selected an option from the Unit Type drop-down menu.
  • Fixed an issue where Vendor PAR-level item lists included items with depletion rates assigned.
  • Fixed an issue in Connect Roles where all permissions were disabled when the No button was selected.
  • Fixed an issue where STADIS refunds did not return balance to the card when users paid with multiple STADIS cards.
  • Fixed an issue that prevented users from receiving subscribed reports.

Connect 10.19.16


  • Updated the Orders page to include Convenience Fee and Custom Fee information. Now it’s easier to see which fees are applied to orders.
  • Now the displayed Convenience Fee name and value reflect the values assigned at the time of the order, so completed orders are not affected by future changes.
  • Improved the Plan a Transfer feature. When selecting locations for Par Level type planned transfers, previously selected locations will no longer display in the selection list for an event.


  • Fixed an issue in Cash Room where the Drop amount was occasionally doubled.
  • Fixed a reporting issue where there were discrepancies between the Revenue Reconciliation Report and Stand Sheets.
  • Fixed an issue with Interact Web SMS Order receipts where a dollar sign did not display before the total payment amount.
  • Fixed an issue on the Accounts page where the Import Assignment option was not functioning correctly, and imports failed.

Connect 10.19.15


  • Removed the ‘Bring Items to PAR’ option from the Inventory Events page.
  • Added new ‘Use Par Level’ and ‘Autocomplete Locations’ options.
    The new options are located here: Inventory > Transfers > Plan a Transfer (beta).
    Note: These options are only available if the Advanced Features option is enabled.
    To enable this option:
    1. Click Settings > Venue.
    2. In the Inventory section, set the Advanced Features option to Enabled.
    3. Click Save Changes.

  • Added a Yellow Dog option for Integration Jobs (under Product Import). Now users can configure Yellow Dog integrations and control when they run.
  • Fixed an issue where the Integration Jobs page (Settings > Integration Jobs) did not display.
  • Fixed an issue in the Credit Card Breakdown Report where incorrect card type data displayed for split payment orders.

Connect 10.19.14

Integrations Updates

  • Updated the fields on the Skidata Payments page (Settings > Integrations > Skidata Payments tab).
  • Updated the External Item Sales System Settings page to include a ‘Sync refreshed’ message, which displays after users click the ‘Restart synchronization’ button, and the sync is successful.

Reports Updates

  • Fixed an issue with the Inventory > Item Usage Report where users were unable to download the report.
  • Fixed an issue where the values in the Revenue Reconciliation Report did not match the Category Recap Report.

Suites Updates

  • Improved the Dashboard so that data loads faster.

Other Connect Updates

  • Added Custom Fee information to downloaded and emailed receipts.
  • Updated the Plan a Transfer feature so that users cannot select an unassigned location when creating a pending transfer. Now the list of available locations only includes vendors that are assigned to the selected inventory event.
  • Fixed an issue in BridgePay where there were duplicate Force Capture amounts.
  • Fixed an issue in the Hawking module where the available printers were not displayed correctly.
  • Fixed an issue where Inventory Items did not display on standsheets when the ‘Allow Blank Count’ option was set to Yes.
  • Fixed an issue in Cash Room where toggling the ‘Edit Teller’ option automatically changed other settings (Cash Room, Bank Templates, Settings, and Custom Tenders).

Connect 10.19.13

Suites Updates

  • Updated the Distribution Report to include a Page Break option.
    When the Page Break option is set to Yes, each suite order is listed on a separate page. The Page Break option is only available when the ‘Use Item Totals in Report’ option is set to No.
  • Fixed an issue in the Event Order Report where updates to the Captain Notes were not always reflected in the printed report of All Orders. This issue did not occur in printed reports for individual orders.

Other Connect Updates

  • Improved the WCS SAP Sales Export (Settings > Integration Jobs > Custom Exports). This export now includes the User Name. The User Name field replaced the Node(Register) field.
  • Fixed an issue in the Category Sales Reports where discounts associated with modifiers were not included in the reports.
  • Fixed an issue where the assigned event Price Level for modifiers did not load.
    The modifiers only pulled the Cost field configured on the Details page. They did not pull the prices configured for the levels.
  • Fixed an issue where Items were not added to Connect properly during the import process due to the price not being added in the database.
  • Fixed an issue in the True Up beta where the total was not reset after an input value was removed from a count field, which resulted in an incorrect value.

Connect 10.19.12

Connect Updates

  • Fixed an issue in the Inventory Value Report where items with quotations, such as to represent a unit of measurement, did not display correctly in the exported CSV report.
  • Fixed an issue in Vendor Settings where users received an error message when saving updates.
    Note: The error message was not relevant, and the changes were saved.
  • Fixed an issue in Purchase Orders where there was a price discrepancy between what displayed in Connect and the printed invoice. This issue only occurred when an item cost was updated before completing the PO.
  • Fixed an issue on the Interact Web Settings page (Interact Web > Settings) where the Page Preview did not always display images correctly.

Connect 10.19.11

Suites Updates

  • Added a new Permissions Set option for tabs. The ‘Allow tab by suite’ option lets suite attendants start a tab with the suite number, suite account, and suiteholder information.
    To enable this option:
    1. Click Options > Permissions Sets.
    2. Click the Permissions Set you want to modify.
    3. Click the Tabs tab.
    4. Set the ‘Allow tab by suite’ option.
      Yes – The suite attendant can start a tab in Activate with the suite number, suite account, and suiteholder information.
      No  – This option is not displayed in Activate.
      Note: This option is disabled (set to No) by default.
    5. Click Save.

  • Changed the Item Quantity drop-down menu to a numeric input box, so that users can enter quantities larger than 100 (the previous limit).
    item quantity box
  • Updated the Upsell Item page to include the Cart. The Cart displays on the right side of the page and includes item details and totals.
  • Updated the Mass Event Order Report to include Payment Method information.

Other Connect Updates

  • Changed the Yellow Dog logic to prevent synching issues.
  • Enhanced the Yellow Dog integration to use the POSDescription1 to update the Item Name in Connect.
  • Fixed an issue in the Refund Report where tax was included in the subtotal amount.
  • Fixed an issue on the Manage Events page (Events > Stand Sheets) where the Begin Counts did not pull the End Counts from the previous event.

Connect 10.19.10

Suites Updates

  • Added the Suite Name to the Print Order Confirmation screen in the PreOrder Portal.
  • Updated the Event Order Report and the Email Confirmation Report to include Payment Method information.
    Payment Type Displays
    Credit Card
    • The type of credit card (e.g., Visa, Mastercard).
    • The cardholder’s name.
    • The last four digits of the credit card number.
    Invoice Invoice
    Custom Tender The name of the custom tender type.

  • Fixed an issue where items containing special characters did not display on the PreOrders modal in Connect.

Other Connect Updates

  • Fixed an issue with the ‘Close and Transfer All Stock’ function where the list sorted chronologically instead of alphabetically.
  • Fixed an issue where the listed Vendor Sales and Total Sales did not match until stand sheets were closed.

Connect 10.19.9

Suites Updates

  • Added the ability to assign a default Suite Attendant to a Suite Account.
    To configure this option:
    1. Click Suite > Suite Accounts.
    2. Click the Suite Account you want to modify.
    3. In the Details – Basic Information section, locate the Default Attendant field, and then select a name from the drop-down menu.

  • Added Suite Attendant information to the PreOrders page. The new Attendant column displays the Suite Attendant assigned to the PreOrder.
  • Added pagination to the Menu pages in the PreOrder Portal to make them more accessible.
  • Updated the Distribution Report to include a new filter option. In the Category Groups field, there is now a Mandatory Modifiers filter option, which displays all the mandatory modifiers associated with items within the selected dates.

Other Connect Updates

  • Added the ability to sync more than one YellowDog site at a time.
  • Fixed an issue where the total item amount (with inclusive tax) was reduced from the net revenue in orders and sales reports. This issue only occurred with partially refunded orders.
  • Fixed an issue where the Vendor Sales Breakdown Report did not reflect accurate Refund Totals.