Activate iOS 7.2

New:

  1. Ability to configure two Skidata portals via Connect associated to one venue.
    How it works?
    
    My Venue holds two different events simultaneously. I need to set up two Skidata payments (i.e. Loaded Value and Direct Payment) for each event separately. On Connect, I create two events, then with Connect Integrations page I add two Skidata payments - each with a different event assigned. Then, when using Activate I can select the event type and pay.
    To set up Skidata, you need to:
    
     - log into your Venue to Connect
     - navigate to Settings > Integrations > Skidata Payments
     - click the blue Create button and fill in all fields
     - select Event Type and Payment Type from dropdown
     - change the status to ON = active
     - save your changes

Changed:

  1. Givex payments in offline mode.

    
    Connect: 
    - log into your Connect Venue and
    - navigate to Options and select the correct Employee Role
    - open Payments tab
    - make sure that Givex payment is enabled
    - switch the toggle "Can accept offline Givex" to Yes
    - save your changes
    
     Activate: 
    - When the setting is Yes, then you can accept Givex payments offline.
    Max Givex Transaction Threshold
    
    Note! 
    Activate will only accept offline transactions when the value of the transaction is less than the Givex threshold setting. 
    
    - in Employee Role > Payments tab there's an input "Max Givex Transaction Threshold"
    
    - when you enter there i.e $30, and set "Can accept offline Givex" to Yes, Activate would only accept offline Givex transactions within a maximum amount of $30. 

Fixed:

  1. Issues with capturing tip and signature for single transaction orders.

Connect 10.16.3

New:

  1. Inventory – changes in naming.
    Currently, when you enter Inventory → Items → click the Create button, you’ll notice that:

    • the field which was previously known as "Counting" is now called "Stand Sheet"
    
    • the field know as "Show Price" is now called "Chargeable" 
  2. Inventory – ability to group similar events using tags.
    • navigate to Events → Calendar → click to create a new Event → make sure that "Include Inventory Event" toggle is set to YES 
    
    • in order to make it easier to find the desired events, we've introduced the below changes when adding a new Event: ability to create a tag and assign to events (multiple tags can be assigned) 
  3. New Cash Room report.
    Navigate to Reports → End of Show → Cash Room → Cash Room Cash Summary and download the report
    Notice that the report now reflects a breakdown of drops, banks and adds.
  4. Advanced Ordering enhancements including:
    – ability to run Kitchen Production Report that will consolidate all items sold for an event

 

Fixed:

  1. Suite Menus – bugfixes.
  2. Purchase Orders totals reflecting $0.

Activate Android 4.1

New:

1. General product enhancements related to Table Service feature.
2. Enhancements of transactions made with Split payment.
3. Scanning employee cards to get access to the terminal.
Note! This feature works only for shared accounts.
How this works? Read the below flow:

 - a shared account employee has his/her card with a barcode and associated number prepared

 - employee logs into shared Activate account

 - when on the Pin screen, an employee card can be scanned instead of manually entering a pin

Note! The cards are equipped with a scannable barcode. It can only be scanned if Activate device is paired with the right scanner (specifically, it's called CR5000 Scanner).

 - if the barcode from the card matches the Employee Pin set via Connect, an employee will be logged in automatically

 - if the barcode does not match the Employee Pin, it won't be possible to log in

Fixed:

1. Split Check – crashes.
2. Promo codes – bugfixes.
3. ELO device crashing when trying to select upsell items.

 

Connect 10.16.2

New:

  1. Items page – a new field added.
    - access Items page and select an existing item or create a new one
    
    - navigate to Detailed Information section
    
    Tare Weight field has been added there, the field is used for weight items
    
    Note! You can add there numeric values only. It's possible to enter numbers up to 3 decimal places. 
  2. New information displayed on Orders view.
    - access orders page
    
    - select date and click on the order you want to look up 
    
    - device name and device type are added to the order detailed view
  3. Inventory enhancements:
    – Cash Room redesign: ability to define templates for banks based on event types
  4. Inventory item – possibility to mark an item as Subcontractor product
  5. - navigate to inventory > items 
    
    - access Basic Information tab
    
    - scroll to the bottom of the tab
    
    - there's a new toggle Is Subcontractor - you can change it to Yes/No

Changed:

  1. Email receipts – all $0 transaction values are hidden.
  2. Tax Group – changes in general flow.
    - access Options > Tax Groups
    
    - select a Tax Group
    
    - scroll to the bottom of the section
    
    - click the Apply to All Items button
    
    - result: the selected Tax Group will be applied to all items
    
    Note! When Apply to All Items is chosen, the tax group will be shown as null 

Fixed:

  1. Suite menus – occasional problems when saving menus.
  2. PreOrdering site – issues with items display.
  3. Tax rounding at the Vendor Role.
  4. Pickup Vendor Flag when creating new Vendor Roles.

 

Connect 10.16.1

New:

1. Suites – Event Order Report enhanced.

1) Use the Connect Suites page to create a preorder (or use a preexisting one).
2) Go to event → suite → course that contains order.
3) Click the add note button under any item.
4) Type a note into the input box that slides down.
5) Click the add note button below input box so it will slide up.
6) Note should appear in course summary in red text below other item details on right for item with that ID.
7) Click confirm and pay.
8) Add payment method and checkout.
9) In Connect, go to Suites → Preorders.
10) Click your preorder.
11) Click Download Order Report in bottom left corner. 
12) Item notes should be visible on report.

2. Buttons on PreOrder site for Suites Admin.

1) Use the Connect Suites page to create a preorder (or use a preexisting one).
2) Click to edit the menu. There you will see two buttons: Assigned / Unassigned
3) The "Assigned, Unassigned" toggle next to PreOrder Price functions as whether this item belongs on the PreOrder Menu
4) The "Assigned, Unassigned" toggle next to InSuite Price functions as whether 
this item belongs on the Event Day Menu/Activate

3. Options → Permissions Sets → Finalize Day.

1) Currently, the Finalize Day permission page should include a new toggle.
2) The toggle is named Custom Tender and can be enabled or disabled. 
3) When enabled, Custom Tenders will be shown in Finalize Day on the Activate POS. 

4. Open Connect and check out the left menu – you should see that the navigation icons have been redesigned.

5. Printing tab for Vendor Role – ability to change the receipt text size.

1) Open Connect → options → select your Vendor Role
2) Navigate to Printing tab
3) There's a dropdown named "Receipt Text Size"  where you can select the font size you want (small / regular / large) 
4) Activate POS and KDS should receive that choice and use the preselected size on the printed receipts

Changed:

1. Activate POS sales are recorded and displayed in sales unit so that they match with the unit used for inventory counts.

Fixed:

  1. Gateway credentials – general bugfixes.
  2. Price Levels by Event not working properly on Stand Sheets.
  3. Restaurant feature enhancements.

Connect 10.16.0

New:

  1. Improvements to managing Inventory Units of Measure. 
    – Navigate to Reports → Inventory → select “True Up Full History”
    – We’ve added a new filtering option: Unit of Measure
    – the filtering option includes: Sales unit, Transfer unit and Purchase unit
    – the generated report displays the selected unit of measure (correctly converting and displaying the values of the selected unit)
    – details such as: the Actual cost and variance cost values are consistently the same regardless of the unit selected
  2. Standsheets – performance enhancements.
  3. Hawking functionality – updated way of setting up Hawking accounts.
  4. Support icon displayed on Activate mobile devices has been moved so that it does not prevent users from taking other actions.

Fixed:

  1. Suites – general ordering enhancements.
  2. Issues when trying to edit items using Vendor assignment file.

Operations:

  1. Improvements in case when order date/time is updated through Connect → Orders → Orders → select order → edit date/time.
  2. API data pulls when Vendor is closed or deleted.

Activate iOS 7.1

New:

  1. Inventory Count items are displayed using sales unit so that they match the unit used to record and save count values.
  2. Custom Tender:
    – if Custom Tender payment method is enabled for an Activate account, it is possible to add tips when order is being checked out

 

KDS 3.13

New:

  1. A small update has been added to KDS order details due to implementation of Restaurants functionality on Activate.

Currently, when you finalize a Restaurant check order on Activate, KDS should display seat number and table number, or customer name on a printed runner chit.

Example1: 
Activate: I open a Restaurant check order (opening at table)
KDS: The printed chit should include information about table name and seat number.

Example2: 
Activate: I open a Restaurant check order (opening with Guest name) 
KDS: The printed chit should include the Guest name and seat number.

Note! When there're both table name and customers name given on Activate when opening a check order, table name always wins => it should always be displayed instead of a guest name.

Fixed:

  1. Crash after scanning barcodes.
  2. Running time (clock for the order) not updating.