Category: Connect

News

1. Custom credit refund. There’s a possibility to refund custom amount to preferred credit card without matching refund with order. Authorize, Freedompay, Braintree, and Bridgepay are supported.

Feature enables the administrator, by filling in the Custom Credit form depending on the chosen gateway (Payment gateway type, authorize keys).

2. New reports available:

• True Up Full History
• True Up Item History
• Inventory Value 

True Up Full History and True Up Item History

Go to Main Menu>Reports>Inventory to find new positions.

Both are related to manually corrected Inventory positions in the Inventory>True Up Count. Manually change items amount in particular warehouse.

True Up Full History enables to see and track all item amount modifications filtered by date, warehouse, or location.

True Up Item History shows only modifications related to particular chosen item, all actions within selected time period.

Inventory Value

Available in the Main Menu>Reposts>Inventory.

Select Warehouse, Vendor, Category and Items to see the quantity, COGS and value (quantity times COGS) for each item in the venue.

CSV file may be directly downloaded as well.

Changed

1. Track Inventory disabled by default during new item creation process. If the Inventory section is disabled for the Venue – Track Inventory is also not visible during item creation.

2. Print receipt text inherited from Vendor by Subvendor. Go to Main Menu>Options>Vendor Roles>Printing Tab and fill in the Printed Receipt Text field.

 Fixed

1. Duplicated Modifiers in Connect and Activate fix.

2. Return All Stock button in the Main Menu>Inventory>Live Overview not responding fix. Item quantity was not updated.

New

1. Barcode print on a receipt in 1D (numbers only) and 2D (QR code) format. To enable go to Options>Vendor Roles>Printing Tab.

1D – if enabled (Order Number Barcode), Order ID/Check number, no additional text.

2D – QR code, uses the Custom barcode Text field.

2. Recap Report update.

• Additional filters available to let you search the events easier.
• The report shows only data from vendors active during the selected event.

Go to Reports>Inventory>Recap Report to download an excel file with the event inventory view, grouped by vendors, with item status before, during and after the event.

Changed

1. Export Assignment button workflow improvement. Go to Items>Export Assignment to download an excel file with all items assignment to particular vendors. Item ID and Vendor ID are visible. Now, also items assigned only to subvendors are listed.

Fixed

1. Receiving Date and Decay Date in the Item Inventory wrong display fix. In the Inventory>Setup>Item dates were incorrectly shown after item edit. Now, the problem has been resolved.

2. List of assigned items to modifiers in modifiers modals incorrect view. Modifiers assigned to particular items were not visible in the Modifiers>Assigned items view.

3. Life Overview not tracking Stock Count off catalog items fix. After purchase, amount of left in stock items did not change. Go to Inventory>Life Overview and select a Vendor. A list of items appears, income and outcome may be monitored.

4. Sold Items (with no modifiers required) quantity in the Cost Of Goods Report incorrect calculation fix. COG report was showing wrong sold items amount due to modifiers selection.

Go to Reports>Inventory>Cost Of Goods and enable/disable the modifier visibility in the report.

Report example with Roll Up enabled:

Report example with Roll Up disabled:

New

1.Ad Slideshow Tab in the Main Menu>Accounts available. After a selected time period a photo slideshow appears in the Activate. Multiple photos may be added, displayed on Login / Menu /  All screens.

2. Givex payment adjustment. New Givex refund related information on receipts.

Additional information regarding failed order refund transactions.

Changed

1. Category Recap Report workflow evaluation.

• Sales numbers matching Inventory Recap Report.
• All categories assigned to the Inventory are displayed in the report.
• Category Recap Report tax calculations improvement. Tax is inclusive, not a sales percent. Go to Main Menu>Reports>Inventory>Category Recap and download an excel file showing income divided into categories, filtered by selected time period.

Tax is calculated based on Main Menu>Inventory>Options>Categories Tax Rate field configuration:

Fixed

1. Dashboard related fixes:

• Transaction breakdown per hour doesn’t show any data. In the Main Menu>Dashboard>Parking>Breakdown Per Hour no data was displayed.

This report shows profits/collected orders number/item number of Parking Passes scanned every hour (24h).

• Graphs UI improvements. All data correctly displayed and clearly visible.

• Correct venue time displayed.

2. Cost Of Goods Report (COG) not aligned with Category Sales Report fix. Data in both reports was different, modifiers were improperly displayed, quantities were not calculated correctly.

Go to Main Menu>Reports>Inventory>Cost Of Goods to download a COG analysis. Filtered by selected time period, grouped by popularity, items statistics and overall ranking, all venue category items are shown.

Go to Main Menu>Reports>End of Show>Category Sales to download Category Sales per Venue and Vendor Group/Vendor. It’s related to COG, simpler view focused only on number,type and value of transactions.

3. New event creation process error fix. In the Main Menu>Inventory>New Event after adding an event with Bring items to par switch enabled, it was not displayed on the list.

In the Main Menu>Inventory>Setup select an item and add a PAR value.

When the switch Bring Items to Par is enabled during event creation, indicated PAR value will be the item status when the event starts. Items will be automatically transferred from warehouse to reach the requested amount. If the item amount is already matching, no action is performed.

New

1. New report types available:

• Purchase Item History Report – gives possibility to display item purchase history filtered by date. Select one / all items.

Date (date when item has been received), PO (Purchase Order number), PO Unit (Purchase Order Unit), Qty (received items number), Unit Price (single unit price), Ext Price (total item price), Supplier (name of the item delivery person/company), Invoice/Location/Pack Size/Unit Price are shown.

• Item Usage Report – additional useful excel file, generated by date, warehouse, vendor, item selection. Gives current item inventory status. Enables to track items quantity across the venue (between warehouse and vendors). As an example, provides detailed information about wastes (wasted products) / comps (employers wastes) around all stands, total units conversion from venue to inventory.

2. For stored payments (Givex/Fortress/Blackboard) trimming additional alphanumeric QR code value is now available. Trimmed, are ready to be scanned. Go to Settings>Venue>Tab Extras.

3. Permission Sets assign for Vendor and Subvendor accounts (feature KDS related). Set up in Main Menu>Items>Vendor Assignment Tab.

Changed 

1. Tip Enabled switch in Main Menu>Options>Employee Roles>Fee/Tip/Tax Tab setup evaluation. Activate Tip by selecting At charge and decide weather tip is collected before, or on the signature screen.

Tip before sign screen:

Tip on the sign screen:

2. Bank Capabilities workflow improvement. Turn on to allow cash transactions on the created account. Now, value different from 0 may be set and will be shown in Activate. Go to Connect>Options>Employee Roles>Tab General to enable Bank Capabilities.

3. Discount amount on Codes Reports changes. Code reports indicate what promo codes were used for particular items purchase. Also, what’s the price, quantity and subtotal value of items groups. Report is divided into several sections: All codes from venue, Codes per vendor/vendor group, Codes per Account/Account group.

• The price column has been updated to show the average discount of each item
• The subtotal column has been updated to show the total discount for each item

Fixed

1. Connect and Activate related Stand sheet inconsistencies fix. Some values in the Inventory were not displayed properly in Connect.

2. Partial refunds workflow fix. On the receipts, after partial refund whole order value was shown.

New

1. New font and Appetize logo updated. All Connect menu positions and setup now more visible and aligned with another UI improvements.

2. New features in Dashboard>Parking. Icons enables directly refreshing parking pass view, or modifying setup.

Right icon redirects to Parking Pass setup Tab with Remove extra character from QR code switch. Select Yes, to skip the unwanted additional character in QR code (eg. 48605122313o). This is done before checking in the database, automatically visible in Activate.

Changed

1. Shift planning updates. New additional fields in Contact Information (Main Menu>Accounts>+Add Account>Contact Information) are introduced as required.

• wage
•  job title

Shift Planning module enables employee to control/manage employer’s work time. Feature Clock in / out  (start/finish shift) shows exact time spent at work, breaks duration. Items list view may be disabled while logged off / on break = Clock out. (Activate>Manage Timeclock)

Fixed

1. Stand sheets data in Activate and Connect misalignment fixed. In Connect>Inventory>Stand sheets incorrect values were show, compared to Activate.

2. Waste/comp in Activate>Inventory>Count in incorrect calculations fix.

3. Item list update using Shift icon improvement. Improvement of the shuffle.

4. In the Main Menu>Options>Permission Sets while making changes in employee permission set configuration, additional position was created under the same name. Now, setup is only updated.

5. Single item refund fix. Now, partial refund feature is fully functional.

6. Item assignment to Vendor / Subvendor was disabled. Now, the issue is fixed. Go to Items>Vendor assignment to modify configuration.

7. Items for a Subvendor marked as Sold Out incorrect behavior. Incorrect items were shown as Sold Out. Now, only proper items are displayed.

8. E-mail reports subscription not of all Venues were sent. In Main Menu>Reports submenu positions e-mail subscription is available.

Type e-mail address and select frequency: daily/weekly/monthly notifications.

New

1. Modifiers Group (Main Menu>Items>Modifiers Group) submenu UI improvements to fit new Connect design.

• enabling modifiers list

• adding new modifiers

• modifiers list main view

In Modifiers Groups only modifiers related to particular venue are shown.

2. Connect Menu>Orders>Open Orders name changed into Checks to avoid any confusion. This position shows all tabs, with statuses (in progress, competed, refunded).

3. After closing a vendor (count out), all stock is automatically transferred back to the warehouse.

Changed 

1. Same promo codes on multiple venues problem resolved. The same promo codes may be used on multiple venues but indicate different discount on cart (eg. unique code “StartPromo” on Venue 1 gives 10% discount, on Venue 2 – 40%).

In some cases, promo code setup, such as Use Limit or Promo code Type (Connect Main Menu>Codes>Properties) were mixed between venues.

2. Order e-mail refund receipt UI improvement. Price column displayed and aligned correctly.

3. Mobile ordering and Venue Settings view are now improved. Switches and input fields are the same size, displayed correctly.

Fixed

1. Item Waste feature incorrect behavior repair.

In Activate on iPad, changing item amount in the inventory (Waste) was not calculated properly.

2. Tax value after discount incorrect calculations fixed.

3. Title of the End of Show Report was incorrect.

End of Show reports are generated in Main Menu>Reports>End of Show>End of Show. Selected by time period, excel, PDF, CSV files with general event overview, transaction types and number details, cash flow summary.

4. Blank e-mail subscription End of Show reports fix.

Select e-mail to receive daily/weekly/monthly End of Show report and always be up to date with event’s summary.

5. Additional items duplication after partial order refund was corrected.

Related to multiple equal orders with modifiers. After partial refund in KDS, items were duplicated instead of refunded.

6. Inventory categories incorrect filtering fix.

In Main Menu>Inventory item filtering was not showing proper data. Now, just each Vendor assigned items are available.

7. Problems with PDF inventory transfer reports generation fixes.

Transfer report contain detailed information about transferred goods, such as date, quantity, origin and destination.

8. Multiple items displayed in Activate main menu correction.

 

 

New

1. Parking Pass main view structure redesign. Filters are now moved below to be more visible.

2. Additional columns on printed stand sheets and stand sheet detail screen are displayed.

In Connect the following columns are new:

• Price
• POS sales
• Sales (count as Price times Exp sold)

On the printed stand sheet (PDF) Sales column has been added.

Changed

1. In Connect Main Menu>Options>Tax Groups, only one Tax Group type is displayed.

2.  Restaurant mode orders are now properly handled. Category Sales is aligned with Tender Type Total Sales amounts.

New

1. After vendor closing, overnight all stock transfer to the warehouse with clicking the transfer stock button.
2. Main Menu UI refresh. Home replaced by Dashboard and Parking instead of Parking Pass shown below when available.
3. Venue setup UI refresh. Switches and dialog boxes rearranged.
4. Transfer Summary Inventory report.
5. Inventory Value view and report.
6. Inventory Category Value view and report.
7. Inventory Purchase Item History report.
8. Parking pass report breakdown.

Changed

1. Parking Passes import/export improvement. Correct data is stored in the database after import file with Parking Pass codes. Time zone included.
2. Cash operations procedure optimization. Shorter order finalizing process.
3. Split payment with multiple credit cards signature process evaluation. During split payment with multiple credit cards, unique filename for order signature is used.
4. Support e-mail address on the Menu>Help changed into: support@appetizeapp.desk-mail.com.
5. Menu>Item setup UI refresh. Date pickers displayed properly.
6. Inventory Setup page added pagination and speed improvements.
7. Expected Sold and Sales added to printed stand sheets.

Fixed

1. Inventory visibility when inactive problems. Warehouse visible even when inactive. Inventory displayed correctly, Add item buttons are updated while switching tabs..
2. Revenue reconciliation report vendor status fix. No blank event reports when time period selected.

New

1. Generate and print all event’s stand sheets as one file (PDF/HTML).
2. Loaders on Reports added.

Changed

1. Parking passes – UI improvements.
2. Daily reports improvements.
3. Removed “At checkout” option from Connect menu for seat selection on mobile apps.
4. Improved connect role settings visually.
5. Dashboard graphs visibility.
6. Purchase order status e-mail workflow updated.
7. Date printed on export reports associated with selected timezone.
8. Vendor assignment – UI improvements.

Fixed

1. Item modifying saving and image display.
2. Improper date display during purchase order creation.
3. Distributors maintenance.
4. Grand total value calculations.
5. Cash register improvements.

New

1. Cash Actions of all Shared Employees are returned for shared accounts.
2. Refreshed UI of Report pages.
3. All event’s Stand Sheets can be exported as one PDF file.
4. Service Fee text can be configured for each Vendor separately.

Changed

1. Promo Code can be created and used on multiple venues.
2. Modifiers can be added multiple times to same order with Wizard in Activate App.
3. Parking Pass updates and improvements.
4. Improved performance of marking PO as delivered.

Fixed

1. Item modal behavior and styling.
2. Error on Multi Transfer made from Default Distributor.
3. Modifiers not shown in Activate on Subvendor accounts.
4. Improved handling of categories in Inventory.
5. Error on saving Inventory item.
6. Check Number optimizations.
7. Issues with editing Promo Code.
8. KDS orders reappearing when Tab is closed.
9. Activity switches in Transfers section not working properly.
10. Incorrect information about number of orders.
11. Misaligned Cash Room coins and bills screen.
12. Export assignment file not including items assigned only to sub vendors.
13. “Separate by day” switch not working properly on Reports pages.
14. Issue with refunding completed orders in KDS.