Author: Appetize Technologies, Inc.

Activate Android 4.5.7

  • Fixed an issue where Activate could crash when diagnostics were sent.
  • Fixed an issue where custom names for payment buttons could not display.
  • Fixed an issue where All Orders sorted by Order Date did not sort correctly.
  • Fixed an issue where orders with discounts applied did not allow itemized refunds.
  • Fixed an issue where amount rounding was reset when the payment type was switched.
  • Fixed an issue where the database did not sync correctly in rare cases and caused duplicate transactions.
  • Fixed an issue where double swiping a credit card produced two orders on the same checkout.
  • Fixed an issue in the ‘Add tip with different tender’ option where users were unable to pay a tip with cash.
  • Fixed an issue where transactions were processed as cash when that option was disabled on the Employee Roles.

Connect 10.18.13

Inventory Enhancements

  • Fixed an issue where the Revenue Reconciliation Report included tips in the Stock Over/Short column totals.
  • Fixed an issue in the Plan A Transfer feature where transfers were not completed and stayed in Pending status.
  • Fixed an issue where deleted vendors were not removed from Event Types and created errors on Standsheets.
  • Fixed an issue where Cashroom did not display Split transaction amounts.
    Note: Split transaction totals were correct in the reports.

Suites Enhancements

  • Added a new process to convert PreOrders into Tabs on Event Day.
    Select the Process Order button in Connect to convert bulk or single orders.

    Note:     PreOrders will no longer be automatically converted into an open tab when a Suite Attendant logs into Activate. PreOrders will only be converted when the Process Order button is selected.
  • Added the ability for a Suite Admin to place and edit orders regardless of the PreOrder cutoff period.
  • Fixed an issue where the finalized Event Order Report displayed duplicate items.
  • Fixed an issue where the Event Order Report displayed deleted orders.

Other Connect Updates

  • Fixed an issue where the Sales Per Hour Report showed incorrect sales totals.
  • Fixed an issue where the Vendor Group filter on Category Sales did not pull the assigned Vendors.
  • Fixed an issue where the Upsell Item list did not show available items.
  • Fixed an issue where the Printed Receipt Text did not return the correct value for KDS.
  • Fixed an issue where receipts did not show the updated Subtotal after an item was refunded.
  • Fixed an issue where a Logo Image could not be deleted or replaced in the Employee Role.
  • Fixed an issue where orders completed after the Vendor, Standsheet, and Event had been closed.

Interact Kiosk 1.3

  • Added barcode scanner integration.
  • Added Givex and SKIDATA payment method functionality.
  • Added Multiple Vendors Login functionality.
  • Updated the build scripts to support Android Studio 3.3 and Gradle Android plugin 3.3.0.
  • Fixed an issue where the Add/Remove Vendor buttons did not display.
  • Fixed an intermittent error on the Vendor selection screen.
  • Fixed an issue where credit card numbers were incorrect on printed receipts.
  • Fixed an issue on the Receipt options screen where the screen froze and users were unable to select an option.
  • Fixed an issue where the IPP350 swiper did not work as expected and users were unable to check out.
  • Fixed an issue on the Checkout screen where the automatic time-out selection was not respected when switching vendors.
  • Fixed an issue where Magtek swipers did not process payments for Givex and SKIDATA.
  • Fixed an issue on the Cart screen where users were unable to add tips when paying with Givex.
  • Fixed an issue on the Order Completed screen where receipts were not printed when an AIO printer was used.
  • Fixed an issue where users were unable to complete a transaction with FreedomPay.
  • Fixed a configuration issue on the Print to Home screen which prevented users from printing receipts.
  • Fixed an issue on the Confirmation screen where users were unable to return to the Home Screen.
  • Fixed an issue where the app did not respond when credit cards were swiped a second time after being declined on the first swipe.
  • Fixed an issue where the Back button did not return users to the previous menu.
  • Fixed an issue where the user Login window remained in the foreground after a successful login.
  • Fixed an issue where the Custom tip button had unexpected behavior.
  • Fixed an issue where the Payment screen froze when users switched between apps.

Connect 10.18.12

Integrate Enhancements

  • Added the ability to rename the Loyalty Card button.
  • Fixed an issue where cash orders were declined during checkout.
  • Fixed an issue where the Tender Summary Report, Tender Type Report, and Revenue Reconciliation Report did not include EMV orders.
  • Fixed an issue where partial refunds did not display in Connect payment details or in the FreedomPay portal.

Inventory Enhancements

  • Cash Room functionality is now only accessible from the Cash Room menu.
    User and Venue Cash Room options have been removed from the Events menu.
    For more information, see Cash Room Management.
  • Added the ability to filter banks and drops by Teller.
  • Added Item ID to all Inventory Value reports.
  • Fixed an issue where the Inventory Report did not update the Sold column.
  • Fixed an issue where the tender values on the Cash Management Overview page included tips.
  • Fixed an issue where the Item Price Levels used for the event were not reflected on the Standsheets.
  • Fixed an issue where users were unable to close stands if Event > Edit access was disabled in the Connect Role.
  • Fixed an issue where the Transfer Docket Report displayed decimals when the report had numbers with no decimal values.
  • Fixed an issue in Cash Room where after a new User was added their name could not be found when using the Search function. New Users could only be found when searching by User ID.
  • Fixed an issue where Other Tender values were doubled on the Vendor Sales Break Down, Revenue Recon, and Cat Recap reports. Note: Quantities were correct on the Standsheet export and the Cash Tender Summary report.

Suites Enhancements

  • Added the ability to delete a PreOrder in the Portal. Suiteholders can delete their own order through the Upcoming Orders tab.
  • Added an option to enable/disable the ability to pre-authorize orders.

    To enable the Pre-Authorizations option:
    1. Click Options > Connect Roles.
    2. Click the Connect Role you want to modify.
    3. Locate the Enable Pre-Authorizations toggle switch. Click Yes.
    4. Click Save.

    Notes:
    □ If enabled  – The user has access to pre-authorize all orders.
    □ If disabled – The user has access to view pre-authorizations and order status.
    □ This option is disabled by default.
    □ The Access Preorders option must be enabled to use this function.

Other Connect Updates

  • Orders Search displays all orders for the selected criteria regardless of order status.
  • Fixed an issue where Modifiers did not pull the active Price Level.
  • Fixed an issue where the confirmation message did not display after a new Vendor was added and saved.
  • Fixed an issue where the Pre-Built Mixer item type did not display in the Inventory Items list.
  • Fixed an issue where the View All and Completed Purchase Orders options were not functioning in Inventory > Purchase Orders.
  • Fixed an issue where Item prices did not update in Activate after the Price Level was set in Connect.
  • Fixed an issue where the Reset Password function was not sending an email with a new password.

Activate Android 4.5.6

  • Fixed an issue where Subtotals on printed receipts did not include Items with Modifiers.
  • Fixed an issue where users were not prompted to select an additional payment method when a card balance was not sufficient to cover an order total.
  • Fixed an issue where the value was not returned to a SKIDATA account when a Loaded Ticket was refunded.
  • Fixed an issue where Activate crashed when Ingenico did not return date and time data.
  • Fixed an issue where Activate crashed when ‘Click to Return to Menu’ was selected on the Thanks screen.
  • Fixed an issue where when using a customer-facing display (CFD) to add a tip/signature to an order, it was necessary to select the DONE button several times before the selection was registered.
  • Fixed an issue where Activate didn’t print the Local Totals in the Finalize Day option when in offline mode.
  • Fixed an issue where decimal amounts did not display correctly when entered manually.
  • Fixed an issue in the Cart view where the animated GIF (set in the Connect slideshow) did not display.
  • Fixed an issue where the All Category tab section did not display all items.
  • Fixed an issue where Category Groups displayed for Groups they were not assigned to.
  • Fixed an issue in Split By Item where Activate crashed after an item was dragged into a check.
  • Fixed an issue where the images of items added in the Split By Item option displayed in the other Split screens.
  • Fixed an issue in Easy Split where the displayed tip percentage amount was not calculated based on the subtotal.
  • Fixed an issue where unnecessary buttons displayed on the Easy Split screen when wipe/barcode/RFID information was collected.
  • Fixed an issue where scanning a Loyalty Card or QR Code on a Honeywell scanner gave a product ID error that forced customers to scan their card twice.
  • Fixed an issue where items were available when the Day Part time configuration specified that the item should not be available.
  • Fixed an issue where extra cash drawers caused assignment issues.
  • Fixed an issue where the menu specified in the Employee Role > First Screen selection in Connect was not honored.
  • Fixed an issue where the cart was cleared and the required manager PIN was circumvented when a user navigated to the Orders View via the Credit Card icon, and then added a tip to a Pending Closed Transaction.

Activate iOS 7.6.15

  • Added a new flow for closing out credit card tabs.
    Now users can split payments without removing the stored card.

    Note: Easy Splits must be enabled in Connect.
    (Options > Permissions Sets > Payments > Enable Easy Splits set to Yes.)
  • Fixed an issue where the Givex button did not display on the Main Menu.
  • Fixed an issue where the option to close a check with a stored payment method was not available.
  • Fixed an issue where the Cart view size became smaller in landscape mode on iOS 7.2 and above.
  • Fixed an issue where Activate crashed when users navigated to the Inventory page.
  • Fixed an isolated issue where Activate crashed when switching from Discounts to Payments in Easy Split.
  • Fixed an issue where Activate crashed when a user went to ‘Opened with Check’ and tried to pay with a check.
  • Fixed an issue where multiple crashes occurred when users attempted to add items to the cart.
  • Fixed an issue where Alvarado sales did not map to ticket sales in Finalize Day and did not display in Local Totals on the Finalize Day Report.
  • Fixed an issue where the Checkout button displayed when was an outstanding balance.
  • Fixed an issue in Easy Split where a pending amount displayed after the remaining balance had been added.
  • Fixed an issue where users defined a check name when a check was opened and then were prompted to re-enter a check name after additional items were added to the check.
  • Fixed an issue where seat information did not display on open checks.
  • Fixed an issue where users selected a seat in the PreOrder Portal and then were prompted to re-select a seat.

Connect 10.18.11.1

Integrate Enhancements

  • Added the ability to apply an alcohol flag in the item import file.
  • Fixed an issue where SKIDATA Loaded Value refunds were not processed.
  • Fixed an issue where an error message displayed when attempting to refund Split Order transactions.

Inventory Enhancements

  • Added Exclusive Tax totals to the Revenue Reconciliation Report.
  • Fixed an issue where TrueUp Group exports would timeout.
  • Fixed an issue where the Revenue Reconciliation Report did not include Custom Tenders entered as ‘Other’ in Cash Room.
  • Fixed an issue where event Planned Transfers did not complete.
  • Fixed an issue where an error message displayed when a Planned Transfer item was deleted.
  • Fixed an issue where non-inventory items received an error message when a warehouse was not assigned.
  • Fixed an issue where the Hawkers Commission Report displayed incorrect event dates.
  • Fixed an issue where users were unable to add items to Purchase Orders.

Suites Enhancements

  • Added the ability to remove the Access Settings function from an existing Connect Role.
  • Added a new toggle in Connect Roles to enable/disable editing Suites Settings.
  • Created Suite Admin Functionality. Admins can now log into the PreOrder Portal and edit orders on behalf of suiteholders.
  • Added the ability to delete a PreOrder in Connect
  • Fixed an issue where PreOrders were sent to the KDS.

Other Connect Updates

  • Fixed an issue where the Connect Search feature did not allow apostrophes.
  • Fixed an issue where orders finished before the autocomplete time had passed or before Completed status.
  • Fixed an issue where there was an unnecessary error message after a Category Group was edited and saved.
  • Fixed an issue where the Awards Applied setting could not be set to ‘One’ when a new code was added.
  • Fixed an issue where a Vendor Name could be created with blank spaces.
  • Fixed an issue where an empty Category Group could be created.
  • Fixed an issue where newly added Custom Fees did not display on the Custom Fees list when in Inactive status.
  • Fixed an issue where an Employee Role splash screen upload did not show an image preview.
  • Fixed an issue where the Venue Order API was not respecting the end_date in the request.
  • Fixed an issue where the Printed Receipt Text (configured in Connect) was not printed on Activate receipts.
  • Fixed an issue where users were prompted to log in or create an account during checkout.