Interact Kiosk 1.3.5.1

Now customers can use a SKIDATA Loaded Value card during checkout to apply available Member Benefits discounts to their order.

Notes:
  • Currently, only item-level discounts are available.
  • A new Discount needs to be created in Connect and the details of that discount need to be replicated in the Member Benefits dashboard provided by SKIDATA. When replicating the discount at SKIDATA, they’ll include the Discount ID provided by Connect.
  • Users will not be required to select the discount. If the user has Member Benefits assigned and pays with a SKIDATA Loyalty Value card, then the benefits are automatically added to the transaction.
Before you create or configure the discount in Connect, verify the following options are enabled:
Easy Split
  1. Click Options > Permission Sets.
  2. Click the Permission Set you want to modify.
  3. Click the Payments tab.
  4. Set the ‘Enable easy splits’ option to Yes.
  5. Click Save.

See “How to Enable Easy Split Payments in Connect” for additional information.
SKIDATA Loaded Value
  1. Click Options > Employee Roles.
  2. Click the Employee Role you want to modify.
  3. Click the Payments tab.
  4. Set the ‘SKIDATA Loaded Value’ option to Yes and configure the option.
  5. Click Save Employee Role.
To configure the discount in Connect:
  1. Click Options > Discounts.
  2. On the Discounts page, perform one of the following actions:
    * Click the Discount you want to modify.
    * Click Create for a new discount.
  3. In the Add Discount window, enter the required information, and then click Save.
    Note: Currently, only item-level discounts are available.
  4. Click the Discount you just created.
  5. Look at the URL. The number at the end if the URL is the Remote Discount ID. The Discount ID will be used for replicating the discount in the SKIDATA Portal.

…
A new Discount needs to be created in Connect and the details of that discount need to be replicated in the Member Benefits dashboard provided by Skidata.
See “Discounts” for information about this feature.

To configure the discount in the SKIDATA Portal:
  1. From the Main page, click the Loyalty.Logic tab, click the Loyalty button (icon is two gears), and then click Member Value.
  2. On the Member Value page, click Member Benefit Types.
  3. On the Member Benefit Types page, click Add New.
  4. On the Member Benefit Type Editor page, in the Title field type ‘Benefit Type’ and verify the Is Active box is checked.
  5. Click Update.

Interact Web 1.0.5

New Features
Interact Web now supports customizations in the ‘Add to Cart’ modal. These display in Theme 2.

Fixes and Enhancements

  • Fixed an issue where Interact Web menu categories were reordered after a Day Part was assigned to an item in Connect.

Ordering API 2.0.7

New Features

  • The Get Venue Vendors endpoint now supports Custom Fees.
    In Connect: Options > Custom fees.
  • The Get Vendor Items endpoint now supports Featured Items.
    In Connect: Items > Items > Item you want to modify > Featured option set to Yes.
  • The Get Vendor Items endpoint now supports Category Images.
    In Connect: Options > Category Group > Category Group you want to modify > Image.
  • The Get Vendor API call now supports Vendor Wait Time.
    In Connect: Options > Vendor Roles > Vendor you want to modify > Mobile Ordering Options tab > Wait Time.

Connect 10.19.12

Connect Updates

  • Fixed an issue in the Inventory Value Report where items with quotations, such as to represent a unit of measurement, did not display correctly in the exported CSV report.
  • Fixed an issue in Vendor Settings where users received an error message when saving updates.
    Note: The error message was not relevant, and the changes were saved.
  • Fixed an issue in Purchase Orders where there was a price discrepancy between what displayed in Connect and the printed invoice. This issue only occurred when an item cost was updated before completing the PO.
  • Fixed an issue on the Interact Web Settings page (Interact Web > Settings) where the Page Preview did not always display images correctly.

Interact Web 1.0.4

New Features

  • Added the ability to apply tips during checkout.
    The ‘Tip Enabled’ option must be enabled for the Vendor Role.
    To enable this option in Connect:
    1. Click Options > Vendor Roles.
    2. Click the Vendor Role you want to modify.
    3. Click the Mobile Ordering Transactions tab.
    4. Set the ‘Tip Enabled’ option to Yes.

  • Added support for Tax Per Item.
    The ‘Tax Per Item’ option must be enabled for the Venue.
    To enable this option in Connect:
    1. Click Settings > Venue.
    2. Set the ‘Tax Per Item’ option to Enabled.
    3. Click Save Changes.

Fixes and Enhancements

  • Updated the Theme 2 navigation menu with a sleek, new design.
     

Activate iOS 7.9

Suites Updates

  • Added a new Permissions Set option for tabs. The ‘Allow tab by suite’ option lets suite attendants start a tab with the suite number, suite account, and suiteholder information. This information is included in the Event Order Report.
    To enable this option in Connect:
    1. Click Options > Permissions Sets.
    2. Click the Permissions Set you want to modify.
    3. Click the Tabs tab.
    4. Set the ‘Allow tab by suite’ option.
      ‣ Yes – The suite attendant can start a tab in Activate with the suite number, suite account, and suiteholder information.
      ‣ No  – This option is not displayed in Activate.
      Note: This option is disabled (set to No) by default.
    5. Click Save.

  • Added the ability to start a tab with a Guest account. This change is helpful for guests who don’t have an existing account.
    Notes:
    • Every suite has the option to choose ‘Guest’ as an account.
    • A single suite can have multiple Guest account tabs open.
    • After a Guest account is selected, the suite attendant can type in a name to identify the account.

  • Added the ability to start multiple tabs with the same credit card within an account.
  • Added an Event Selection screen. Now suite attendants can select an event before starting orders so that orders are associated with an event. This information is reflected in reports.
  • Added a Tax Exempt option (Exempt button) that can be applied during checkout when using a stored credit card.


    The Exempt button only displays when the ‘Allow Tax Exempt’ option is enabled on the shared Employee Role.
    To enable this option in Connect:
    1. Click Options > Employee Roles.
    2. Click the shared Employee Role you want to modify.
    3. Click the Fee/Tip/Tax tab.
    4. Set the ‘Allow Tax Exempt’ option to Yes.
    5. Click Save Employee Role.

  • Added the ability to apply a Custom Fee to a check and print a check while in Open status.
  • Fixed an issue where the Total Fee amount from PreOrders was duplicated on the Orders page in Connect.

Other Activate Updates

  • Fixed an issue where the Vendor Totals tab (All Orders > Options > Show Totals > Vendor Totals tab) did not display.
  • Fixed an issue where Mastercard payments displayed as ‘Other’ in the Card Type field in Connect reports. Now Mastercard payments display as ‘Mastercard’ in reports. This issue only affected venues with BridgePay assigned as a Gateway.

Connect 10.19.11

Suites Updates

  • Added a new Permissions Set option for tabs. The ‘Allow tab by suite’ option lets suite attendants start a tab with the suite number, suite account, and suiteholder information.
    To enable this option:
    1. Click Options > Permissions Sets.
    2. Click the Permissions Set you want to modify.
    3. Click the Tabs tab.
    4. Set the ‘Allow tab by suite’ option.
      ‣ Yes – The suite attendant can start a tab in Activate with the suite number, suite account, and suiteholder information.
      ‣ No  – This option is not displayed in Activate.
      Note: This option is disabled (set to No) by default.
    5. Click Save.

  • Changed the Item Quantity drop-down menu to a numeric input box, so that users can enter quantities larger than 100 (the previous limit).
    item quantity box
  • Updated the Upsell Item page to include the Cart. The Cart displays on the right side of the page and includes item details and totals.
  • Updated the Mass Event Order Report to include Payment Method information.

Other Connect Updates

  • Changed the Yellow Dog logic to prevent synching issues.
  • Enhanced the Yellow Dog integration to use the POSDescription1 to update the Item Name in Connect.
  • Fixed an issue in the Refund Report where tax was included in the subtotal amount.
  • Fixed an issue on the Manage Events page (Events > Stand Sheets) where the Begin Counts did not pull the End Counts from the previous event.

Interact Web 1.0.3

New Features

  • Added support for Promo Codes.
  • Added the ability for users to update a mobile phone number on the Profile page.

Fixes and Enhancements

  • The Vendor screen now displays correctly in Internet Explorer 11.
  • Updated the item quantity indicator for Interact Web Theme 2.
     

  • Enhanced the error messaging for user account creation.
  • Fixed an issue where special instructions did not always display on the Kitchen Display System.
  • Fixed an issue where vendor items were not always filtered by Day Parts when the ‘Suppress top-level categories’ option was enabled in Connect.

Ordering API 2.0.5

Enhancements

  • Added a new endpoint to get single Get User Order by Order ID.
  • Added a new endpoint to provide all available Promo Codes for a vendor.
  • Changed the default time-out period for Get User Orders to four hours.
  • Changed the tokenization service to provide more information when a token is returned.

Fixes

  • Fixed an issue where the tax rate could be returned in the wrong format.
  • Fixed an issue where API responses could return with Snake case (snake_case), rather than Camel case (camelCase) descriptors.