Author: Appetize Technologies, Inc.

Ordering API 2.0.7

New Features

  • The Get Venue Vendors endpoint now supports Custom Fees.
    In Connect: Options > Custom fees.
  • The Get Vendor Items endpoint now supports Featured Items.
    In Connect: Items > Items > Item you want to modify > Featured option set to Yes.
  • The Get Vendor Items endpoint now supports Category Images.
    In Connect: Options > Category Group > Category Group you want to modify > Image.
  • The Get Vendor API call now supports Vendor Wait Time.
    In Connect: Options > Vendor Roles > Vendor you want to modify > Mobile Ordering Options tab > Wait Time.

Connect 10.19.12

Connect Updates

  • Fixed an issue in the Inventory Value Report where items with quotations, such as to represent a unit of measurement, did not display correctly in the exported CSV report.
  • Fixed an issue in Vendor Settings where users received an error message when saving updates.
    Note: The error message was not relevant, and the changes were saved.
  • Fixed an issue in Purchase Orders where there was a price discrepancy between what displayed in Connect and the printed invoice. This issue only occurred when an item cost was updated before completing the PO.
  • Fixed an issue on the Interact Web Settings page (Interact Web > Settings) where the Page Preview did not always display images correctly.

Interact Web 1.0.4

New Features

  • Added the ability to apply tips during checkout.
    The ‘Tip Enabled’ option must be enabled for the Vendor Role.
    To enable this option in Connect:
    1. Click Options > Vendor Roles.
    2. Click the Vendor Role you want to modify.
    3. Click the Mobile Ordering Transactions tab.
    4. Set the ‘Tip Enabled’ option to Yes.

  • Added support for Tax Per Item.
    The ‘Tax Per Item’ option must be enabled for the Venue.
    To enable this option in Connect:
    1. Click Settings > Venue.
    2. Set the ‘Tax Per Item’ option to Enabled.
    3. Click Save Changes.

Fixes and Enhancements

  • Updated the Theme 2 navigation menu with a sleek, new design.
     

Activate iOS 7.9

Suites Updates

  • Added a new Permissions Set option for tabs. The ‘Allow tab by suite’ option lets suite attendants start a tab with the suite number, suite account, and suiteholder information. This information is included in the Event Order Report.
    To enable this option in Connect:
    1. Click Options > Permissions Sets.
    2. Click the Permissions Set you want to modify.
    3. Click the Tabs tab.
    4. Set the ‘Allow tab by suite’ option.
      ‣ Yes – The suite attendant can start a tab in Activate with the suite number, suite account, and suiteholder information.
      ‣ No  – This option is not displayed in Activate.
      Note: This option is disabled (set to No) by default.
    5. Click Save.

  • Added the ability to start a tab with a Guest account. This change is helpful for guests who don’t have an existing account.
    Notes:
    • Every suite has the option to choose ‘Guest’ as an account.
    • A single suite can have multiple Guest account tabs open.
    • After a Guest account is selected, the suite attendant can type in a name to identify the account.

  • Added the ability to start multiple tabs with the same credit card within an account.
  • Added an Event Selection screen. Now suite attendants can select an event before starting orders so that orders are associated with an event. This information is reflected in reports.
  • Added a Tax Exempt option (Exempt button) that can be applied during checkout when using a stored credit card.


    The Exempt button only displays when the ‘Allow Tax Exempt’ option is enabled on the shared Employee Role.
    To enable this option in Connect:
    1. Click Options > Employee Roles.
    2. Click the shared Employee Role you want to modify.
    3. Click the Fee/Tip/Tax tab.
    4. Set the ‘Allow Tax Exempt’ option to Yes.
    5. Click Save Employee Role.

  • Added the ability to apply a Custom Fee to a check and print a check while in Open status.
  • Fixed an issue where the Total Fee amount from PreOrders was duplicated on the Orders page in Connect.

Other Activate Updates

  • Fixed an issue where the Vendor Totals tab (All Orders > Options > Show Totals > Vendor Totals tab) did not display.
  • Fixed an issue where Mastercard payments displayed as ‘Other’ in the Card Type field in Connect reports. Now Mastercard payments display as ‘Mastercard’ in reports. This issue only affected venues with BridgePay assigned as a Gateway.

Connect 10.19.11

Suites Updates

  • Added a new Permissions Set option for tabs. The ‘Allow tab by suite’ option lets suite attendants start a tab with the suite number, suite account, and suiteholder information.
    To enable this option:
    1. Click Options > Permissions Sets.
    2. Click the Permissions Set you want to modify.
    3. Click the Tabs tab.
    4. Set the ‘Allow tab by suite’ option.
      ‣ Yes – The suite attendant can start a tab in Activate with the suite number, suite account, and suiteholder information.
      ‣ No  – This option is not displayed in Activate.
      Note: This option is disabled (set to No) by default.
    5. Click Save.

  • Changed the Item Quantity drop-down menu to a numeric input box, so that users can enter quantities larger than 100 (the previous limit).
    item quantity box
  • Updated the Upsell Item page to include the Cart. The Cart displays on the right side of the page and includes item details and totals.
  • Updated the Mass Event Order Report to include Payment Method information.

Other Connect Updates

  • Changed the Yellow Dog logic to prevent synching issues.
  • Enhanced the Yellow Dog integration to use the POSDescription1 to update the Item Name in Connect.
  • Fixed an issue in the Refund Report where tax was included in the subtotal amount.
  • Fixed an issue on the Manage Events page (Events > Stand Sheets) where the Begin Counts did not pull the End Counts from the previous event.

Interact Web 1.0.3

New Features

  • Added support for Promo Codes.
  • Added the ability for users to update a mobile phone number on the Profile page.

Fixes and Enhancements

  • The Vendor screen now displays correctly in Internet Explorer 11.
  • Updated the item quantity indicator for Interact Web Theme 2.
     

  • Enhanced the error messaging for user account creation.
  • Fixed an issue where special instructions did not always display on the Kitchen Display System.
  • Fixed an issue where vendor items were not always filtered by Day Parts when the ‘Suppress top-level categories’ option was enabled in Connect.

Ordering API 2.0.5

Enhancements

  • Added a new endpoint to get single Get User Order by Order ID.
  • Added a new endpoint to provide all available Promo Codes for a vendor.
  • Changed the default time-out period for Get User Orders to four hours.
  • Changed the tokenization service to provide more information when a token is returned.

Fixes

  • Fixed an issue where the tax rate could be returned in the wrong format.
  • Fixed an issue where API responses could return with Snake case (snake_case), rather than Camel case (camelCase) descriptors.

Interact Kiosk 1.3.5

New Features

  • Added support for Star TUP592 printers.
  • Added the ability to customize the text and background used on the ‘Swipe or insert your card’ Payment screen.
    To configure this option in Connect:
    1. Click Vendors.
    2. Click the Vendor you want to modify.
    3. On the Vendor Settings page, in the Theme configuration box, customize the following information in the JSON file:
      background -> “payment_background” // image widget
      header -> “payment_swipe_card_header” // text widget
      swipe -> “payment_swipe_card_main” // image widget
    4. Click Save Changes.

    Note: This setting can also be configured for a Venue.

Fixes and Enhancements

  • Enhanced error handling for menu options. If a customer attempts to add an item to the cart without selecting the required modifiers (e.g., type of bread or side item), the incomplete fields are highlighted.
  • Improved the loading of customer-added media. Now media loads faster and is cached, so screens load with the correct imagery even if the system is temporarily offline.
  • Improved functionality for multi-vendor logins. The login button, on the bottom-right of the Main screen, now requires a long press to launch. A manager PIN is no longer required.
  • Improved functionality for credit card transactions. The kiosk does not display the ‘Swipe/Insert your card’ Payment screen until the Ingenico iPP350 payment terminal is ready for the user to insert or swipe their card. This enhancement helps to avoid confusion and premature card insertions.
  • Fixed some outstanding issues associated with the Ingenico iPP350 payment terminal.

Connect 10.19.10

Suites Updates

  • Added the Suite Name to the Print Order Confirmation screen in the PreOrder Portal.
  • Updated the Event Order Report and the Email Confirmation Report to include Payment Method information.
     
    Payment Type Displays
    Credit Card
    • The type of credit card (e.g., Visa, Mastercard).
    • The cardholder’s name.
    • The last four digits of the credit card number.
    Invoice Invoice
    Custom Tender The name of the custom tender type.

  • Fixed an issue where items containing special characters did not display on the PreOrders modal in Connect.

Other Connect Updates

  • Fixed an issue with the ‘Close and Transfer All Stock’ function where the list sorted chronologically instead of alphabetically.
  • Fixed an issue where the listed Vendor Sales and Total Sales did not match until stand sheets were closed.