General enhancements including:
• issues with Skidata loaded value payment transactions and adding discounts
• problems when trying to turn on “Offline” mode from Activate left menu
• lack of alert informing the user that Credit Card used to finalize transaction has been stored
• issues when paying with CC with a use of Ipp350 device (swiping the card)
– The brand new Restaurants module setup is now ready to be used
What does the new feature offer?
– Restaurants is a module that allows for comfortable restaurants management
– the service lets restaurant owners configure their restaurant’s interiors (dining area, tables, menus)
– once the setup is ready, restaurant keepers can easily mirror their restaurant arrangement, manage tables and introduce simple ordering and payment processing on their tablets equipped with Activate Android v.4.0
Restaurants offers you immense improvement of everyday restaurant operations such as:
– overall organization
– dining room layout
– ordering process
– avoiding confusion with seats/tables management
– delivering orders to the right tables/seats
Restaurants module needs to be turned on for each Venue individually. This can be done upon individuals’ requests. For more information reach out Appetize crew / contact support.
Check syncing and Order syncing allows to open checks and create orders on one Activate device and edit them on another device.
Check & Orders sync would work for devices within the same Vendor and connected to the same WiFi network.
Example:
I open a check order at workstation A, another user that operates at workstation B that is 10 metres away from me can access the same check order on a different device. Sharing the check allows (among other things) to close the check, update seats, add tip, edit order, add or delete items on two or more devices simultaneously.
Must know:
Connect setup:
1. Enable Check Syncing globally for the Venue, you need to:
2. Make sure that Check / Tab orders is enabled for the correct Employee Role assigned to your Activate account.
Connect → Options → Employee Role → choose your Employe Role → Payments Tab = YES
3. Additionally, there is a permission set added to Connect related to Check Syncing functionality: Connect → Options → Permissions Sets → Check Orders View
permission: Allow Single Check Access override (Yes/No)
Behavior in online mode:
The main functionality is to inform other employees that a check they want to open is being accessed on another terminal.
Behavior in offline mode:
(we don’t know if a check is open, since we are offline)
Syncing orders – flow:
REGULAR ORDERS:
Online Orders
Add some items to the cart and choose the desired payment type.
| Note! Order syncing would work for all payment types. |
Available actions for Check Orders:
What is Split Check ?
3 people (Joe, Bob, and Nick) are sitting at one table. On Activate, some items (coke, Fanta, French Fries, Burger) are already ordered. They are placed on one check opened by Joe. Bob, or Nick decide to leave. They want to have separate orders. Cashier opens Activate and checks their order. He can split the original check made by Joe in three separate orders. Orders are split by item. So, for instance, Joe takes his order for coke, Bob for Burger, and Nick pays separately for French Fries. Additional information: → Split Check is available in POS (Point Of Sale) and REST (Restaurant) modes → It is possible to split checks in Offline and Online modes → Split Check works only for Venues that have Check Syncing enabled
Activate – Split Check Basic Flow
Note! You need to have version with Check Sync, so minimum Activate Android 2.10.0
Note! If you’re adding the same item to the cart e.g. 5 times you need to tap “Breakout” button in the cart with items on Activate menu view. This will allow you to divide the items into separate checks.
Check Printing
Connect Setup:
To setup Split Check for the Vendor, you need to:
b) Enable Split Check for Vendor Role
c) Enable Split Checks for Employee Role
New:
Note! Admin PIN verification should appear for Discounts, Custom Discounts, and additionally - when scanning barcodes.
In case of Custom Discounts, the admin PIN verification dialog will appear after entering the custom discount amount.
Remember that Activate will only prompt for an admin PIN, if it’s set via Connect. To set PIN protection per Discount on Connect, you need to:
Changed:
Fixed:
Before accessing Activate, check your Connect settings: -> Open Connect > Settings > Venue -> Navigate to Day Start Time and Day End Time (check or edit your settings) -> All Orders view on Activate should respect your Venue settings. The displayed orders should be shown for the predefined time frame before "rolling over" to the next day by Employees.
New:
3 people (Joe, Bob, and Nick) are sitting at one table. On Activate, some items (coke, Fanta, French Fries, Burger) are already ordered.
They are placed on one check opened by Joe. Bob, or Nick decide to leave. They want to have separate orders.
Cashier opens Activate and checks their order. He can split the original check made by Joe in three separate orders.
Orders are split by item. So, for instance, Joe takes his order for coke, Bob for Burger, and Nick pays separately for French Fries.
Additional information:
→ Split Check is available in POS (Point Of Sale) and REST (Restaurant) modes
→ It is possible to split checks in Offline and Online modes
→ Split Check works only for Venues that have Check Syncing enabled
2. Activate – Split Check Basic Flow
Note! You need to have version with Check Sync, so minimum Activate Android 2.10.0
Note! If you’re adding the same item to the cart e.g. 5 times you need to tap “Breakout” button in the cart with items on Activate menu view. This will allow you to divide the items into separate checks.
3. Check Printing
4. Connect Setup:
To setup Split Check for the Vendor, you need to:
b) Enable Split Check for Vendor Role
c) Enable Split Checks for Employee Role
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